Privacy policy

KinTSou Therapy ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect through kintsoutherapy.com (the "Site"), how we use it, and your choices. Because we work with sensitive personal matters, we handle your information with care.

1. Information We Collect
- Information you give us. When you contact us or book a session, we may collect your name, email address, phone number, and any details you choose to include in your message or booking.
- Booking information. Appointments are scheduled through Calendly, which collects the information needed to book and manage your session.
- Automatically collected information. Like most websites, our host (Shopify) may collect standard technical data such as your device type, browser, IP address, and pages visited, using cookies and similar technologies to keep the Site working and to understand general usage.

2. How We Use Your Information
We use your information to:
- respond to your enquiries and provide the Services you request;
- schedule, manage, and follow up on sessions and programs;
- operate, maintain, and improve the Site;
- send you information you have requested or that relates to your bookings;
- comply with legal and professional obligations.
We do not sell your personal information.

3. How Your Information Is Shared
We share information only as needed to run our Services, including with trusted providers who act on our behalf, such as:
- Shopify — website hosting and related infrastructure;
- Calendly — appointment scheduling;
- Vimeo — hosting of member videos;
- Google — email and file storage (for example, Google Workspace / Drive);
- payment providers, where applicable, to process payments.
We may also disclose information if required by law or to protect the rights, safety, or property of KinTSou Therapy or others.

4. Cookies
The Site uses cookies and similar technologies to function properly and to understand usage. You can control cookies through your browser settings; disabling them may affect how the Site works.

5. Data Retention
We keep your information only as long as necessary for the purposes described here or as required by law and professional standards, after which we securely delete or anonymize it.

6. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or to object to certain uses. To exercise these rights, contact us at kintsoutherapy@gmail.com and we will respond within a reasonable time.

7. Security
We take reasonable measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children
The Site and Services are intended for adults 18 and older. We do not knowingly collect information from anyone under 18.

9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted here, with an updated "Last updated" date.

10. Contact Us
Questions about your privacy? Reach us at:
Email: kintsoutherapy@gmail.com
Phone: +1 (758) 724-9991